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Investment Lesson

The Rental Property That Underperformed

The projections said one thing. The first twelve owner statements said another.

4 min readApril 28, 2026Investment LessonsPlayas del Coco

The spreadsheet was beautiful. Seventy percent occupancy. Strong nightly rates. The listing sheet called the building “a proven income producer,” and the numbers seemed to prove it.

He bought the two-bedroom sight-seen but research-unseen: he toured the unit, but never audited the numbers. The projections came from the same people selling the condo.

Year one told a different story. Occupancy landed under half of what was projected. The nightly rate held only in the ten biggest weeks of the year. Gross revenue came in at roughly half the brochure.

Projections are marketing. Statements are evidence.

The autopsy was straightforward. The building had thirty nearly identical units, most of them on the rental market, all competing on price. His interior was dated — clean, but invisible in photos. His listing was self-managed from another time zone, with a static nightly rate set in January and forgotten.

Guests didn’t hate it. They just booked the refreshed unit two floors up, the one with the better photos, for fifteen dollars more.

The turnaround took one off-season and a five-figure investment: a designer refresh built for the camera, professional photography, a local manager with real revenue management, and pricing that finally moved with demand — high season, green season, holidays, events.

Year three gross came in two-thirds higher than year one. Same unit. Same building. Same beach.

Guests didn’t reject the condo. They just booked the better-photographed one upstairs.

The Story Timeline

FEB 2023Purchased on projected numbers
FEB 2024Year one: ~50% of projection
JUN 2024Design refresh + new management
DEC 2024Dynamic pricing through high season
FEB 2026Year three: +65% over year one

The Cost

A year of revenue roughly half of plan
Five-figure refresh that should have been priced in
Twelve months learning management remotely
Carrying costs covered out of pocket

Lessons For Future Buyers

01Underwrite from comps, not brochuresAsk for twelve real months of statements from similar units.
02Management is the multiplierThe gap between average and excellent management is commonly 20–30% of revenue.
03Design drives rateGuests book photographs. Interiors are a revenue decision.
04Price dynamically or lose quietlyA static rate is wrong in both directions, all year.
05Budget the refresh up frontA dated unit in a competitive building isn't optional to fix.

Insider Perspective

When a seller hands you projections, ask one question: whose statements are these? Real occupancy and real rates by month exist for almost every building on this coast — we pull them before our clients ever write an offer.

JSJames SimmonsFounder, Costa Rica Property Insider

Where They Are Now

He keeps the first-year statement framed above his desk, he says, as the most expensive piece of education he owns.

Considering Playas del Coco? You can read the unfiltered local take on this area, or talk it through with us before you fall in love with anything.

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